At Subscription Box Australia we mainly advertise the boxes, on behalf of the box seller.
If you were re-directed to the seller’s website to make your purchase, then we cannot help you with tracking, you will need to go to the website of the box seller, and make a request with them.
Some boxes we do actually sell on our own website, so if you made the order, and checked out on our website, then we should be able to provide you with a tracking number, so please contact us.